{"id":277576,"date":"2023-11-03T08:45:21","date_gmt":"2023-11-03T08:45:21","guid":{"rendered":"https:\/\/hub.one\/returns-slas\/"},"modified":"2023-11-03T09:29:10","modified_gmt":"2023-11-03T09:29:10","slug":"returns-slas","status":"publish","type":"page","link":"https:\/\/hub.one\/de\/returns-slas\/","title":{"rendered":"Returns &amp; SLAs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Header&#8220; _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;default&#8220; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_stops=&#8220;rgba(42,47,49,0.7) 0%|#000000 100%&#8220; background_color_gradient_overlays_image=&#8220;on&#8220; background_image=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/10\/chuttersnap-fyaTq-fIlro-unsplash_web.jpg&#8220; hover_enabled=&#8220;0&#8243; collapsed=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220; alt=&#8220;A chaotic pile of packages stacked high from all over the world.&#8220; title_text=&#8220;chuttersnap-fyaTq-fIlro-unsplash_web&#8220; sticky_enabled=&#8220;0&#8243;][et_pb_row column_structure=&#8220;2_3,1_3&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;2_3&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;faa7be4a-d235-4874-98ec-f3cd4849943d&#8220; header_text_color=&#8220;#FFFFFF&#8220; header_font_size=&#8220;70px&#8220; custom_margin=&#8220;||10px||false|false&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<h1>Returns &amp; SLA\u00b4s<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;792b1801-7644-4d22-80c8-b8df6fe538ba&#8220; text_text_color=&#8220;#FFFFFF&#8220; text_font_size=&#8220;20px&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p><span>Der h\u00e4ufige Transport von R\u00fccksendungen ist f\u00fcr alle sehr teuer, aber er ist auch das R\u00fcckgrat f\u00fcr den langfristigen internationalen Erfolg und die Grundlage f\u00fcr die Erf\u00fcllung der SLAs der Marktpl\u00e4tze.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Mehr erfahren&#8220; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;c0d1c288-4ee9-4fc5-9e7f-fa5c45d5a869&#8243; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Call to Action&#8220; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#000000&#8243; use_background_color_gradient=&#8220;on&#8220; background_color_gradient_direction=&#8220;90deg&#8220; background_color_gradient_stops=&#8220;gcid-18a7d06a-1ed9-4e8b-bef0-ea365f6c384a 50%|#000000 50%&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; background_last_edited=&#8220;on|desktop&#8220; use_background_color_gradient_tablet=&#8220;off&#8220; locked=&#8220;off&#8220; collapsed=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_3,2_3&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; make_equal=&#8220;on&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;0px||0px||true|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/10\/chuttersnap-fyaTq-fIlro-unsplash_web.jpg&#8220; alt=&#8220;Ein chaotischer Stapel von Paketen aus der ganzen Welt.&#8220; title_text=&#8220;chuttersnap-fyaTq-fIlro-unsplash_web&#8220; _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;default&#8220; width=&#8220;256.3%&#8220; custom_margin=&#8220;|||-30vw|false|false&#8220; custom_margin_tablet=&#8220;||30px|0vw|false|false&#8220; custom_margin_phone=&#8220;||30px|0vw|false|false&#8220; custom_margin_last_edited=&#8220;on|desktop&#8220; hover_enabled=&#8220;0&#8243; border_radii=&#8220;off|||30px|&#8220; global_colors_info=&#8220;{}&#8220; height=&#8220;479px&#8220; sticky_enabled=&#8220;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;2_3&#8243; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;gcid-18a7d06a-1ed9-4e8b-bef0-ea365f6c384a&#8220; custom_padding=&#8220;60px|60px|60px|60px|true|true&#8220; custom_padding_tablet=&#8220;30px|30px|30px|30px|true|true&#8220; custom_padding_phone=&#8220;20px|20px|20px|20px|true|true&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; border_radii=&#8220;off||30px||&#8220; global_colors_info=&#8220;{%22gcid-18a7d06a-1ed9-4e8b-bef0-ea365f6c384a%22:%91%22background_color%22%93}&#8220;][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;792b1801-7644-4d22-80c8-b8df6fe538ba&#8220; text_text_color=&#8220;#000000&#8243; text_font_size=&#8220;18px&#8220; width=&#8220;100%&#8220; custom_margin=&#8220;||30px||false|false&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p>Wer online Waren verkauft, sollte den Kunden auch die M\u00f6glichkeit anbieten, <br \/>diese retournieren zu k\u00f6nnen.<\/p>\n<p>Solche R\u00fccksendungen sind aber oftmals kostspielig f\u00fcr das Unternehmen. Hinzu kommt, dass zur Erf\u00fcllung der SLAs (Service-Level-Agreements) der g\u00e4ngigsten Marktpl\u00e4tze das Anbieten der R\u00fccksendung eine Notwendigkeit ist. <br \/>Deswegen ist es sinnvoll, auf Kooperationen zu setzen, um gemeinsam die Bestimmungen zu erf\u00fcllen und Retouren auf einem m\u00f6glichst angenehmen Weg anzubieten.<\/p>\n<p>Mithilfe einer solchen Kooperation kann sogar zus\u00e4tzlich Geld gespart werden, ohne dabei Einbu\u00dfen bei der Qualit\u00e4t zu riskieren.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Learn More&#8220; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;7fd2e8b6-e51b-45f3-9615-037460fc5b7b&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Apply&#8220; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; collapsed=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Features&#8220; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; collapsed=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;30px||30px||true|false&#8220; custom_padding_tablet=&#8220;0px||0px||true|false&#8220; custom_padding_phone=&#8220;0px||0px||true|false&#8220; custom_padding_last_edited=&#8220;on|desktop&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;fb6bf4de-1a14-4214-b082-ea6275bae3e3&#8243; header_2_font_size=&#8220;38px&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>As a carrier<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;792b1801-7644-4d22-80c8-b8df6fe538ba&#8220; text_text_color=&#8220;#000000&#8243; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p><strong>Carrier<\/strong> stehen h\u00e4ufig vor der Problematik, dass sie den H\u00e4ndlern nur R\u00fccksendungen im eigenen Netzwerk oder Land zur Verf\u00fcgung stellen k\u00f6nnen.<\/p>\n<p>Diese Limitation kann umgangen werden, indem Retouren konsolidiert und dann geb\u00fcndelt in das Land des Versenders geschickt werden. Dort kann die Ware dann bequem abgeholt werden.<\/p>\n<p>Das macht es nicht nur f\u00fcr alle Beteiligten einfacher, sondern ist auch gut f\u00fcr die Umwelt, da es eine nachhaltige Variante der R\u00fccksendungen bewerkstelligt. Teilladungen k\u00f6nnen dadurch vermieden werden und so kann auch die Frequenz an das Volumen angepasst werden.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Learn More&#8220; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;d9144b78-7558-44d2-aec0-3c9e221ba38b&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/10\/claudio-schwarz-purzlbaum-q8kR_ie6WnI-unsplash-800&#215;534-1.jpg&#8220; alt=&#8220;Deliverytruck with Parcels&#8220; title_text=&#8220;claudio-schwarz-purzlbaum-q8kR_ie6WnI-unsplash (800&#215;534)&#8220; _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;default&#8220; border_radii=&#8220;on|30px|30px|30px|30px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/10\/vecteezy_worker-with-fork-pallet-truck-stacker-in-warehouse_960789.gif&#8220; title_text=&#8220;vecteezy_worker-with-fork-pallet-truck-stacker-in-warehouse_960789&#8243; _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;default&#8220; hover_enabled=&#8220;0&#8243; border_radii=&#8220;on|30px|30px|30px|30px&#8220; global_colors_info=&#8220;{}&#8220; alt=&#8220;worker-with-fork-pallet-truck-stacker-in-warehouse&#8220; sticky_enabled=&#8220;0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;30px||30px||true|false&#8220; custom_padding_tablet=&#8220;0px||0px||true|false&#8220; custom_padding_phone=&#8220;0px||0px||true|false&#8220; custom_padding_last_edited=&#8220;on|desktop&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;fb6bf4de-1a14-4214-b082-ea6275bae3e3&#8243; header_2_font_size=&#8220;38px&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>As a sender<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;792b1801-7644-4d22-80c8-b8df6fe538ba&#8220; text_text_color=&#8220;#000000&#8243; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p>F\u00fcr <strong>Versender<\/strong> bietet HUB.ONE bereits t\u00e4gliche R\u00fccksendungen in sechs L\u00e4ndern und drei mal w\u00f6chentlich in f\u00fcnf weiteren L\u00e4ndern an.<\/p>\n<p>Trotz dieser hohen Frequenz bedeutet die Konsolidierung der Retouren, dass Kosten gespart werden.<\/p>\n<p>Au\u00dferdem bieten wir einen Service, der hilft, die strengen SLAs der Marktpl\u00e4tze zu erf\u00fcllen, wenn R\u00fccksendungen im Zielland erfasst werden m\u00fcssen.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Learn More&#8220; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;d9144b78-7558-44d2-aec0-3c9e221ba38b&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;1_2,1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;30px||30px||true|false&#8220; custom_padding_tablet=&#8220;0px||0px||true|false&#8220; custom_padding_phone=&#8220;0px||0px||true|false&#8220; custom_padding_last_edited=&#8220;on|desktop&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;fb6bf4de-1a14-4214-b082-ea6275bae3e3&#8243; header_2_font_size=&#8220;38px&#8220; custom_margin=&#8220;||10px||false|false&#8220; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<h2>As a marketplace<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.23&#8243; _module_preset=&#8220;792b1801-7644-4d22-80c8-b8df6fe538ba&#8220; text_text_color=&#8220;#000000&#8243; hover_enabled=&#8220;0&#8243; global_colors_info=&#8220;{}&#8220; sticky_enabled=&#8220;0&#8243;]<\/p>\n<p>F\u00fcr <strong>Marktpl\u00e4tze<\/strong> reichen alleine die SLAs nicht aus, um das beste Endkundenerlebnis zu bewerkstelligen.<\/p>\n<p>Neben den Guidelines, an die sich die H\u00e4ndler halten m\u00fcssen, hilft es auch L\u00f6sungswege aufzuzeigen, wie diese Bewerkstelligung funktionieren kann. <br \/>Wir entwickeln diese konkreten L\u00f6sungen, die an den H\u00e4ndler und Marktplatz angepasst sind, und vereinfachen dadurch den Prozess der R\u00fccksendungen auf beiden Seiten.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Learn More&#8220; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;d9144b78-7558-44d2-aec0-3c9e221ba38b&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.19.2&#8243; 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collapsed=&#8220;on&#8220; global_colors_info=&#8220;{%22gcid-a9d8e14e-2f78-408a-a83c-506939196b52%22:%91%22background_color%22%93}&#8220;][et_pb_row column_structure=&#8220;1_3,2_3&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; saved_tabs=&#8220;all&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/09\/online-university-65.png&#8220; title_text=&#8220;online-university-65&#8243; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][et_pb_image src=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/09\/portrait-square-12.jpg&#8220; title_text=&#8220;portrait-square-12&#8243; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; transform_translate=&#8220;0px|110%&#8220; 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width=&#8220;25%&#8220; border_radii=&#8220;on|500px|500px|500px|500px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8220;2_3&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;30px||30px||true|false&#8220; custom_padding_tablet=&#8220;0px||0px||true|false&#8220; custom_padding_phone=&#8220;0px||0px||true|false&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;fb6bf4de-1a14-4214-b082-ea6275bae3e3&#8243; header_2_text_color=&#8220;#FFFFFF&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h2>Join 1000s of students learning at Divi University. Early enrollment starts soon!<\/h2>\n<p>[\/et_pb_text][et_pb_button button_text=&#8220;Get Started&#8220; _builder_version=&#8220;4.22.1&#8243; _module_preset=&#8220;c0d1c288-4ee9-4fc5-9e7f-fa5c45d5a869&#8243; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8220;2_3,1_3&#8243; use_custom_gutter=&#8220;on&#8220; gutter_width=&#8220;1&#8243; make_equal=&#8220;on&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; width=&#8220;100%&#8220; width_tablet=&#8220;80%&#8220; width_phone=&#8220;80%&#8220; width_last_edited=&#8220;on|tablet&#8220; max_width=&#8220;none&#8220; custom_padding=&#8220;||0px||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;2_3&#8243; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; background_image=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/09\/online-university-8.jpg&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_divider show_divider=&#8220;off&#8220; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; height_tablet=&#8220;40vw&#8220; height_phone=&#8220;40vw&#8220; height_last_edited=&#8220;on|tablet&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_divider][\/et_pb_column][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;default&#8220; custom_padding=&#8220;8vw||||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_cta button_url=&#8220;#&#8220; button_text=&#8220;Learn More&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; header_font=&#8220;Source Sans Pro|600|||||||&#8220; header_text_color=&#8220;gcid-a9d8e14e-2f78-408a-a83c-506939196b52&#8243; header_font_size=&#8220;36px&#8220; header_line_height=&#8220;1.4em&#8220; body_font=&#8220;Source Sans Pro||||||||&#8220; body_text_color=&#8220;gcid-a9d8e14e-2f78-408a-a83c-506939196b52&#8243; body_font_size=&#8220;16px&#8220; body_line_height=&#8220;1.8em&#8220; background_color=&#8220;gcid-cb91e05a-a65b-4604-a848-3eebeb47b543&#8243; custom_button=&#8220;on&#8220; button_text_size=&#8220;14px&#8220; button_text_color=&#8220;#FFFFFF&#8220; button_bg_color=&#8220;#000000&#8243; button_border_width=&#8220;0px&#8220; button_border_radius=&#8220;50px&#8220; button_font=&#8220;Source Sans Pro|700||on|||||&#8220; button_custom_padding=&#8220;16px|24px|16px|24px|true|true&#8220; text_orientation=&#8220;left&#8220; background_layout=&#8220;light&#8220; custom_padding=&#8220;6vw|6vw|6vw|6vw|true|true&#8220; custom_padding_tablet=&#8220;30px|30px|30px|30px|true|true&#8220; custom_padding_phone=&#8220;||||true|true&#8220; custom_padding_last_edited=&#8220;on|tablet&#8220; header_font_size_tablet=&#8220;20px&#8220; header_font_size_phone=&#8220;16px&#8220; header_font_size_last_edited=&#8220;on|desktop&#8220; body_font_size_tablet=&#8220;15px&#8220; body_font_size_phone=&#8220;14px&#8220; body_font_size_last_edited=&#8220;on|desktop&#8220; border_radii=&#8220;off|30px|30px||&#8220; global_colors_info=&#8220;{%22gcid-cb91e05a-a65b-4604-a848-3eebeb47b543%22:%91%22background_color%22%93,%22gcid-a9d8e14e-2f78-408a-a83c-506939196b52%22:%91%22body_text_color%22,%22header_text_color%22%93}&#8220;]<\/p>\n<p>Vivamus id gravida mi, nec ullamcorper purus. Suspendisse ut nibh sagittis lacus viverra aliquam. Praesent ac lobortis mauris, non imperdiet quam. Praesent laoreet elit nisi, id feugiat ante accumsan sed. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8220;1&#8243; disabled_on=&#8220;on|on|on&#8220; admin_label=&#8220;Footer&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;#000000&#8243; disabled=&#8220;on&#8220; saved_tabs=&#8220;all&#8220; collapsed=&#8220;on&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_row column_structure=&#8220;1_3,1_3,1_3&#8243; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;https:\/\/hub.one\/wp-content\/uploads\/2023\/09\/divi-logo-mark-white.png&#8220; title_text=&#8220;divi-logo-mark-white&#8220; _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; max_height=&#8220;64px&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][et_pb_text _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;1e772e6a-c794-4499-a235-69822140d8c9&#8243; header_3_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||0px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h3>Divi University<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.19.2&#8243; _module_preset=&#8220;792b1801-7644-4d22-80c8-b8df6fe538ba&#8220; text_text_color=&#8220;#FFFFFF&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<p>Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Donec velit neque, auctor sit amet.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]1234 Divi St. #1000, San Francisco, CA 94220[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"mailto:#\">hello@divionlineuniversity.com<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;](255) 352-6258[\/et_pb_text][et_pb_social_media_follow _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; custom_margin=&#8220;30px||||false|false&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_social_media_follow_network social_network=&#8220;facebook&#8220; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; follow_button=&#8220;off&#8220; url_new_window=&#8220;on&#8220;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8220;twitter&#8220; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; follow_button=&#8220;off&#8220; url_new_window=&#8220;on&#8220;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8220;instagram&#8220; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220; follow_button=&#8220;off&#8220; url_new_window=&#8220;on&#8220;]instagram[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;948f6a96-193c-4220-8276-03e9e5bbbe91&#8243; header_4_text_color=&#8220;#FFFFFF&#8220; custom_padding=&#8220;20px||||false|false&#8220; border_color_all=&#8220;rgba(255,255,255,0.2)&#8220; border_width_top=&#8220;1px&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h4>Explore<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Study With Us<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Supported Distance Learning<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Funding Your Studies<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Global Reputation<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Apprenticeships<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">News &amp; Media<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;948f6a96-193c-4220-8276-03e9e5bbbe91&#8243; header_4_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;40px||||false|false&#8220; custom_padding=&#8220;20px||||false|false&#8220; border_color_all=&#8220;rgba(255,255,255,0.2)&#8220; border_width_top=&#8220;1px&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h4>Support<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Learner \/ Tutor<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Staff<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Online Score Entry System<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Careers<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_3&#8243; _builder_version=&#8220;4.19.1&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;948f6a96-193c-4220-8276-03e9e5bbbe91&#8243; header_4_text_color=&#8220;#FFFFFF&#8220; custom_padding=&#8220;20px||||false|false&#8220; border_color_all=&#8220;rgba(255,255,255,0.2)&#8220; border_width_top=&#8220;1px&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h4>Admission<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Local Admission<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">International Admission<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Admission Details<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;948f6a96-193c-4220-8276-03e9e5bbbe91&#8243; header_4_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;40px||||false|false&#8220; custom_padding=&#8220;20px||||false|false&#8220; border_color_all=&#8220;rgba(255,255,255,0.2)&#8220; border_width_top=&#8220;1px&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<\/p>\n<h4>Policy<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Accessibility Statement<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Conditions of Use<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Datenschutz<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Cookie Policy<\/a>[\/et_pb_text][et_pb_text _builder_version=&#8220;4.21.0&#8243; _module_preset=&#8220;default&#8220; text_text_color=&#8220;#FFFFFF&#8220; link_text_color=&#8220;#FFFFFF&#8220; custom_margin=&#8220;||10px||false|false&#8220; locked=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;]<a href=\"#\">Copyright<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns &amp; SLA\u00b4sDer h\u00e4ufige Transport von R\u00fccksendungen ist f\u00fcr alle sehr teuer, aber er ist auch das R\u00fcckgrat f\u00fcr den langfristigen internationalen Erfolg und die Grundlage f\u00fcr die Erf\u00fcllung der SLAs der Marktpl\u00e4tze.Wer online Waren verkauft, sollte den Kunden auch die M\u00f6glichkeit anbieten, diese retournieren zu k\u00f6nnen. Solche R\u00fccksendungen sind aber oftmals kostspielig f\u00fcr das [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-277576","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns &amp; SLAs - HUB.ONE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hub.one\/de\/returns-slas\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; SLAs - HUB.ONE\" \/>\n<meta property=\"og:description\" content=\"Returns &amp; SLA\u00b4sDer h\u00e4ufige Transport von R\u00fccksendungen ist f\u00fcr alle sehr teuer, aber er ist auch das R\u00fcckgrat f\u00fcr den langfristigen internationalen Erfolg und die Grundlage f\u00fcr die Erf\u00fcllung der SLAs der Marktpl\u00e4tze.Wer online Waren verkauft, sollte den Kunden auch die M\u00f6glichkeit anbieten, diese retournieren zu k\u00f6nnen. 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